San Antonio Office Closed

The San Antonio Office of the Railroad Commission of Texas is currently closed. Please monitor the agency website and social media for updated information on the office closure and reopening.

Informal Complaint Statistics

This page provides a general summary of informal complaints.  The count on this page includes informal complaints filed since July, 1996.  The information is updated every six months.

A review of the current and settled complaints as of March 17, 2017 provides the following data:

  • 20 active complaints or inquiries on file.
  • 126 settled complaints or complaints moved to the formal complaint process.

A breakdown of the 126 settled complaints are as follows:

  • 118 settled.
  • 8 moved to the formal complaint process.

Complaint Category Definitions:

Active - complaint in process.

Settled - complaint was settled either by resolution of the issue or the decision of the parties not to pursue the complaint further.

Formal Complaint - parties to the informal complaint moved the complaint to the Commission's formal complaint process.

Last Updated: 8/8/2017 3:06:27 PM