Capitol Complex Construction

If you are planning to visit the Railroad Commission’s Austin offices in the William B. Travis state office building, please be aware of changes to traffic patterns and the availability of metered parking in the area due to the Capitol Complex Construction project.  Click here for additional information.

Complaint Filing

This page contains information about filing complaints with the Gas Services Department.


Natural Gas Customer Bills:

Propane Distribution Systems:

Filing a Consumer Complaint regarding your Natural Gas or Propane Bill or Service:


Natural Gas Purchasing, Selling, Shipping, Transportation or Gathering Practices:

Filing a Natural Gas Purchasing, Selling, Shipping, Transporation or Gathering Practice Complaint:

Last Updated: 1/25/2018 11:57:37 AM