Proposed Rule Amendments: §§ 3.15 and 3.58

The proposed amendments to rules §§ 3.15 and 3.58, related to Senate Bill 1150 (89th Legislative Session, 2025), have been posted for public comment. For more information, including an online comment form, please visit the RRC Proposed Rules page.

The RRC will host a hybrid public hearing to receive verbal comments, beginning at 10 a.m., on Friday, November 20, 2026. For more information, please visit the RRC's Public hearing announcement.

Informal Complaint Statistics

This page provides a general summary of informal complaints.  The count on this page includes informal complaints filed since July, 1996.  The information is updated every six months.

A review of the current and settled complaints as of December 31, 2025 provides the following data:

  • 0 active complaints or inquiries on file.
  • 154 settled complaints or complaints moved to the formal complaint process.

A breakdown of the 154 settled complaints are as follows:

  • 143 settled.
  • 11 moved to the formal complaint process.

Complaint Category Definitions:

Active - complaint in process.

Settled - complaint was settled either by resolution of the issue or the decision of the parties not to pursue the complaint further.

Formal Complaint - parties to the informal complaint moved the complaint to the Commission's formal complaint process.

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