Weather Emergency Resources

Please visit the Weather Emergency Resources page at rrc.texas.gov/weather for information regarding driving conditions, power outages, and warming centers.

Due to weather conditions, the RRC headquarters at the William B. Travis Building and the Alternative Fuels Division Promontory Point location in Austin will be closed, Tuesday, January 27. All staff will be working remotely and available to respond to emergencies. For emergencies call toll-free at 844-773-0305 or email Publicassist@rrc.texas.gov.

Open Meeting

The Railroad Commission of Texas has canceled its January 27 Open Meeting due to weather conditions. The meeting will be rescheduled.

Informal Gas Transportation Purchase Complaint

Preliminary Information

Upon submission of the online form you will be redirected to our Informal Gas Transportation Purchase Complaint home page. The information submitted will be sent to the email address that was included in the form. If you do not receive an email response, please let us know.

NOTE: If you have a complaint concerning your natural gas or propane bill or service, do not submit your complaint using this online form. Please refer to the Residential Gas Utility Complaint Process.


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Respondent Information

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