New Year’s Day Holiday Schedule

In observance of the New Year holiday, the Railroad Commission of Texas will close at 12:00 p.m. on Wednesday, December 31, 2025, and remain closed through Friday, January 2, 2026. Normal business operations will resume at 8:00 a.m. on Monday, January 5, 2026.

Emergency Contacts: Staff remain available to respond to emergencies. For emergencies, call toll-free at 844-773-0305.

Customer Complaint

Upon submission of the online form you will be redirected to the Bill Complaint Process webpage. If you do not receive an email response within 5 business days, please let us know.

In case of emergency or an urgent issue, email us at GasComplaints@rrc.texas.gov