Holiday Closure

In observance of the Christmas and New Year holidays, the RRC will be closed Monday, December 24, 2018 and will reopen for regular business on Wednesday, January 2, 2019. We will respond to public inquiries at that time.

If you are contacting the RRC with a complaint or to report an incident, please call our 24-hour, toll-free emergency line at 844-773-0305 for immediate assistance.

Additionally, if you are an operator with an urgent need, such as processing an oil and gas drilling permit, you can locate the appropriate contact information using the RRC website at:

http://www.rrc.texas.gov/about-us/holiday-closure-contact-information.

Oil & Gas Complaints

File complaints related to the exploration, production and transportation of oil and natural gas

The Field Operations section of the Railroad Commission of Texas’ Oil & Gas Division is responsible for conducting investigations of complaints related to the exploration, production and transportation of oil and natural gas in Texas that are within the Commission’s authority and jurisdiction.

Dust: Dust from public roads should be addressed by local law enforcement.

Noise: The Railroad Commission of Texas has no statutory authority over noise or nuisance related issues. Noise and nuisance related issues are governed by local ordinances. For more information on local ordinances, visit the Texas Online portal for links to cities and counties in Texas.

Odors and Air Contaminants: The Railroad Commission of Texas does not have regulatory authority over odors or air contaminants. However, for a well within the city limits, the city may enact ordinances regarding odors or other nuisances. In addition, the Texas Commission on Environmental Quality (TCEQ) has jurisdiction over odor and air contaminants. Visit the TCEQ website for more information about how to file odor complaints and obtain information about air contaminants related to oil and gas facilities.

Traffic: Traffic complaints should be reported to the local law enforcement agency.

To submit a complaint, contact the appropriate Railroad Commission of Texas Oil & Gas District Office