Complaints Filing

This section of the RRC website provides you with information concerning filing complaints with the RRC.

Consumer Bills:

• Customer Information About Your Gas Bill
• Gas Utility Bill Complaint Process

Natural Gas Purchasing, Selling, Shipping, Transportation, or Gathering Practices:

• Procedure for Filing and Responding to Informal Complaints About Natural Gas Purchasing, Selling, Shipping, Transportation, or Gathering Practices
• Informal Gas Transportation Purchase Complaint - Preliminary Information Online Form
• Informal Complaint Preliminary Information
• Disputes Not Included in the Informal Complaint Procedure
• Informal Complaint Statistics

Pipeline Safety:

• Reporting No Damage Non-Compliance Excavation Activities